CAPIS operates trading desks in Dallas and in New York. Essential systems for these operations run on computer facilities in Dallas with uninterruptible power supply (UPS) and backup data communications services.

In addition, CAPIS maintains an alternate trading environment outside of Dallas. This location also houses the firm's secondary computer facilities complete with UPS and dedicated diesel electric power generation. This facility would serve as the "hub" for the New York office in place of Dallas, if necessary, and could supplement recovery if either of these locations needed to be evacuated.

Facilities available include complete system backups of all critical systems based in Dallas. Telephone service backups include re-routing of toll free numbers to the alternate facility and use of standard phone lines for communication until automatic ring down lines can be re-established.

Mission critical services in Dallas have redundant counterparts in place at the alternate facility. In the event of certain kinds of failures, recovery services take over with minimal interruption of service. A complete loss of the Dallas location would require several hours for full service restoration. Eventually, even the loss of the Dallas office facility will not cause any service interruption.

For more information, download our business continuity plan.